We are committed to your satisfaction. We try to be as precise as possible when describing the condition of our vintage products, whether they are vintage textiles such as pillows or vintage tabletop, decor, or gifts. We do not sell manufacturer seconds; we offer only fabrics and goods in condition that we would be proud to use in our own homes. If you have any question about the condition of an item, we welcome your email or phone call to discuss prior to purchase. Please see contact information in About Us.
In the Event of a Return
Because our products are produced in limited quantities that are not likely to be replenished, our Returns Policy is good for 14 days from the date of delivery. Please contact us right away if there are any concerns about your delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You are responsible for costs of return shipping. We encourage you to use a trackable shipping service and purchase shipping insurance. We cannot guarantee that we will receive your returned item.
Ship your returned item, in its original packaging and with receipt or proof of purchase, to Urban Cottage Style, 226 S. Buchanan Ave., Louisville, CO US 80027. ATTN: Returns
The following items are not eligible for return:
Any item that is sold as Final Sale. This designation is clearly noted in the product description prior to purchase.
Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
Any item that is returned more than 14 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.